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Ecommerce - Business Processes


Market Research introduction, characteristics of products/services, consumer market, business market and online market survey.

Search Engine Marketing and Promotion search engine basics, search engine optimization, search engine ranking and Google PageRank Calculator

Online Marketing marketing basics, search engine marketing, linking strategies, email campaign, online ads and affiliate programs

Online Storefront searching/browsing catalog and checkout process

Online Payment Pay Pal, Credit Card, EDI and Web Services

Order Fulfillment fulfillment activities, fulfillment options and factors affecting decision making

Customer Support reducing the need of live customer support and online support for online applications

ERP - Enterprise Resource Planning Software
CRM - Customer Relationship Management
Supply Chain Management Software
Sales Automation
Knowledge Management

Servers & Admin
Software Testing


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